** Please check your Junk/Spam folder for order confirmations if you do not receive yours immediately after your sale **
All of our products are made to order from the fabrics you select from our online store. Production of these custom items takes 2-3 weeks from order date. However, we will always endeavour to better this lead-time where possible.
*IF YOU WISH TO CANCEL YOUR ORDER A 10% RESTOCKING FEE WILL APPLY TO COVER ALL FEES FROM PAYPAL/AFTERPAY*
Postage time is additional to the production timeframe. Australia Post delivery time frames from Brisbane to your postcode are available to view on their website, but generally within 7 days via standard postage and 1-3 for express.
We do not have any control over Australia Post and are not responsible for any delivery delays. Beautiful Bambino does not accept liability for loss or damage to parcels once shipped. We strongly advise selecting a TRACKING option for your order.
We do not accept returns or exchanges unless the item you purchased is defective. Warranty period is 30 days. Any signs of wear and tear or malicious damage will not be accepted for a replacement. All items are handmade and general wear and tear is expected given the nature of this item under the QLD fair trading act.
All our items are handmade and therefore no two are identical. Each and every item is unique, unless stated otherwise. That being said, please note that the product you order will vary slightly from the one pictured online.